6. (1) The Data Commissioner shall undertake a preliminary
review of a complaint, upon receipt of the complaint by the Office.
(2) The Data Commissioner may, upon undertaking a preliminary
review of the complaint—
(a) admit the complaint;
(b) where applicable, advise the complainant in writing that the
matter is not within the mandate of the Data Commissioner;
or
(c) advise the complainant that the matter lies for determination
by another body or institution and refer the complainant to
that body or institution.
(3) Despite sub-regulation (2), the Data Commissioner may

decline to admit a complaint where the complaint does not raise any
issue under the Act.
(4) Upon admission of a complaint, the Data Commissioner
may—
(a) conduct an inquiry into the complaint;
(b) conduct investigations;
(c) facilitate mediation, conciliation or negotiation in accordance
with the Act and these Regulations; or
(d) use any other mechanisms to resolve the complaint.
(5) Where a complaint is declined for admission under subregulation (3), the complaint may be re-admitted within six months
from the date of decline, where the complaint raises new issues for
determination under the Act.
(6) A complaint under sub-regulation (5) shall be lodged in
accordance with regulation 4.