11.

(1) Upon admission of a complaint, the Data Commissioner
shall notify the respondent of the complaint lodged against him, in
Form DPC 3 set out in the Schedule and shall require the respondent to
within twenty-one days —
(a) make representations and provide any relevant material or
evidence in support of its representations;
(b) review the complaint with a view of summarily resolving the
complaint to the satisfaction of the complainant; or
(c) provide a response with the required information.
(2) Where a respondent does not take any action as contemplated
under sub-regulation (1), the Data Commissioner shall proceed to
determine the complaint in accordance with the Act and these
Regulations.
(3) The notice referred to under sub-regulation (1) shall specify
options available to resolve a complaint including determining the
complaint through alternative dispute resolution mechanisms specified
in the Act and these Regulations.